Some items in our store are sold as a subscription. This policy explains how our subscriptions are billed, how long they run, and how to cancel one. It forms part of our Terms of Service.
This policy applies to subscriptions started on or after 31 July 2026. Subscriptions started before that date continue under the terms that applied when they began.
We offer three snack box subscription plans. All are billed monthly to your saved payment method.
The 6 and 12 Month Plans are priced below Month-to-Month, including a discounted first box, in exchange for that commitment.
We ship within the United States only. All subscription plans require a US delivery address.
Your first box is charged when you subscribe. Every box after that is charged monthly on your billing date.
Before you subscribe, the product page shows you the amount charged today, the monthly amount after that, the number of payments, and the total across your term. On the 6 and 12 Month Plans you are asked to tick a box confirming you accept those terms, and we keep a record of that confirmation on your order.
Your monthly price is fixed for the length of your term.
The 6 and 12 Month Plans are fixed term agreements paid in monthly instalments. They are not month to month subscriptions.
If you cancel a committed plan before the end of its term, the remaining monthly payments still fall due and are charged on schedule, and your remaining boxes are still shipped. Your discounted rate exists because of that commitment.
If you would rather stop receiving boxes and settle the balance, use the early exit option below.
You can end a committed plan immediately at any time by repaying the introductory discount you received on your first box. That is the difference between your discounted first box and our standard monthly rate of $47.99:
No other early termination fee applies, and no further monthly payments are taken. Email us at info@treatsfromhome.com and we will send you a link to settle it.
Month-to-Month subscriptions renew monthly until you cancel.
Committed plans do not renew into another committed term. When your 6 or 12 months finish, your subscription continues month to month at your plan's monthly rate, and you can cancel at any time from that point. We email you before your term ends so it is never a surprise.
Month-to-Month. Cancel from your account, using the manage subscription link in any order confirmation email, or by emailing info@treatsfromhome.com. Cancel before your next billing date and you will not be charged again.
6 and 12 Month Plans. Because these are fixed term agreements, they cannot be cancelled from your account during the term. Email info@treatsfromhome.com and we will either schedule your cancellation for the end of your term, or process the early exit above if you want to stop immediately. We reply within two business days.
A cancellation request made after a billing date takes effect from the following cycle. Boxes you have already paid for will still ship.
Month-to-Month subscribers can skip a month from their account.
On committed plans, skipping a month extends your term by a month rather than reducing the number of boxes you receive, so the total number of boxes and the total you pay stay the same.
Your region preferences guide every box and you can change them at any time from your account. Region preferences are preferences, not guarantees. We prioritise the regions you choose and occasionally rotate countries so your subscription stays varied.
We retry the payment automatically and email you. If we still cannot collect it, we may pause or cancel your subscription. On committed plans, instalments that were already due remain due.
We will never change your rate during a term.
For month to month subscriptions, including committed plans that have rolled onto month to month, we give you at least one full billing cycle of notice by email before any price change takes effect. You can cancel during that notice period.
Our products are perishable, so we do not accept returns or exchanges. If a box arrives damaged or defective, or is not what you ordered, email info@treatsfromhome.com within 30 days with your order number and photographs of the problem, and we will replace it or refund it. This sits alongside our Return and Refund Policy.
Every box is a curated selection and the exact snacks change each month. Variety between boxes is not a defect.
This policy is governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions. Nothing here limits any rights you have under the consumer protection laws of your own state or country.
Email: info@treatsfromhome.com
Post: Treats From Home LLC, 701 Tillery Street Unit 12, Austin, TX 78702, United States
We reply to subscription queries within two business days.
Last updated: 31 July 2026
